Junior Policies

GRAND SLAM JUNIOR PROGRAM POLICIES

Payment and Refund Policies

Deposit - A $500.00 per one-hour class deposit is required to reserve a spot in the junior program for the upcoming indoor season. Deposit is refundable until August 1st. After August 1st the deposit is non transferable or refundable. Early Bird Payment - In the event that a client takes advantage of this payment option and then decides to cancel their reservation they may do so and get a full refund of monies paid prior to August 1st. After August 1st the monies paid will be refundable (less deposit equivalent) up until September 1st. All refunds will be subject to a $25.00 cancellation fee.

Balance due - In mid-July Grand Slam will invoice the balance due for all junior programs. Payments must be received no later than the 1st day of play.

Refund / Credit - If a junior must discontinue participation once the season / session is underway; all program fees paid will be held as an in-house credit. This credit may be applied in the future towards any pro shop, court time, play program or instruction purchase for themselves or any other member of their family. Please note that a refund will only be issued if the party moves more than 50 miles from Grand Slam or if the injury in question will prevent them from participating for the rest of the season. Documentation in both cases will be required prior to refund consideration. All refunds/credits after October 1st will be subject to a $150 cancellation fee.

Make-ups - Grand Slam does not guarantee make-up sessions or credit for sessions missed. Junior program participants may make up four missed sessions per class purchased. All junior make-up sessions must be approved, scheduled through our Tennis Program Director, and completed prior to the end of the season in which they occur.

GREAT TENNIS, GREAT TEACHING!

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